Refund & Cancellation Policy

Last Updated: 29 September 2026

At PAVITRAAM CRYSTAL GEMS (“Pavitraam Crystal Gems”), We Aim To Provide Customers With Clear Product And Order Information. This Policy Explains Our Cancellation, Return, Replacement, And Refund Process.

Cancellation

Customers May Request Cancellation Before Their Order Has Been Shipped.

Once An Order Has Been Shipped, Cancellation Is Generally Not Available.

To Request Cancellation, Contact Us With Your Order Number As Soon As Possible.

Returns & Exchanges

We Do Not Offer Returns Or Exchanges For Change Of Mind, Personal Preference, Or Incorrect Product Selection By The Customer.

Certain Products May Be Non-Returnable Due To Their Nature.

Nothing In This Policy Is Intended To Exclude Or Restrict Any Consumer Right Or Remedy That Cannot Lawfully Be Excluded.

Damaged, Incorrect, Or Materially Different Products

If A Product Is Delivered Damaged, Incorrect, Or Materially Different From The Product Ordered, Contact Us Promptly With Your Order Number And Relevant Photographs Or Other Evidence.

We Will Review The Issue And, Where Appropriate, Arrange A Replacement, Refund, Or Other Resolution In Accordance With Applicable Law And Our Policy.

Refunds

Where A Refund Is Approved, It Will Generally Be Initiated To The Original Payment Method Used For The Order.

The Time Taken For The Refund To Appear In The Customer’s Bank Account Or Card Account May Depend On The Payment Gateway, Bank, Card Issuer, Or Other Financial Institution.

Payment Gateway Refunds

Where A Payment Was Processed Through A Third-Party Payment Gateway, The Refund Will Be Initiated Through The Relevant Payment Processing System Where Applicable.

Contact Us

PAVITRAAM CRYSTAL GEMS

Email: pavitraamcrystalgems@gmail.com

Phone: 7517906555

Registered Address: 12, Bhopalpura, Bhikarinath Ka Math, Near Shiv Mandir Heera Bawan, Udaipur, Rajasthan, 313001

Grievance Redressal

Grievance Officer: Veikraant Chouhan

Designation: Proprietor & Grievance Officer