Terms & Conditions

Last Updated: 29 September 2026

These Terms & Conditions Govern Your Use Of https://pavitraamcrystalgems.com And Any Purchase You Make From PAVITRAAM CRYSTAL GEMS (“Pavitraam Crystal Gems”).

General

By Accessing This Website, Browsing Our Products, Or Placing An Order, You Agree To These Terms & Conditions. The Latest Version Published On This Page Will Apply To Your Use Of The Website And Future Purchases.

Business Information

PAVITRAAM CRYSTAL GEMS Is A Sole Proprietorship Operating An Online Retail Business For Crystal, Spiritual, And Vastu Products.

Products & Product Information

We Make Reasonable Efforts To Display Product Names, Images, Descriptions, Prices, Specifications, And Availability Accurately. Actual Product Appearance May Vary Slightly Due To Photography, Lighting, Screen Settings, Natural Variations, Or Product Characteristics.

Natural Crystals And Stones May Vary In Colour, Pattern, Shape, Inclusions, And Surface Appearance. Such Natural Variations Are Not Necessarily Product Defects.

Pricing

All Prices Are Displayed In Indian Rupees (₹). Applicable Taxes, If Any, Will Be Shown Where Required. We Reserve The Right To Correct Genuine Pricing, Description, Stock, Or Display Errors.

Orders & Payment

Orders Are Confirmed Only After Successful Receipt Of Payment Through The Payment Method Available At Checkout.

Pavitraam Crystal Gems Accepts Prepaid Online Payments. Cash On Delivery Is Not Available.

If An Order Cannot Be Fulfilled Due To Stock Availability, Pricing Error, Technical Error, Or Another Valid Reason, We May Cancel The Order And Process Any Applicable Refund To The Original Payment Method.

Cancellation

An Order May Be Cancelled Before It Is Shipped By Contacting Us With The Order Number.

Once An Order Has Been Shipped, Cancellation Is Generally Not Available.

Returns, Exchanges & Refunds

We Do Not Offer Returns Or Exchanges For Change Of Mind, Personal Preference, Or Incorrect Product Selection By The Customer.

Certain Products May Be Non-Returnable Due To Their Nature.

If A Product Is Delivered Damaged, Incorrect, Or Materially Different From The Product Ordered, Contact Us Promptly With Your Order Number And Relevant Photographs Or Other Evidence So That We Can Review The Matter And Provide An Appropriate Resolution.

Shipping

Shipping Charges And Delivery Information Are Provided In Our Shipping & Delivery Policy.

We Currently Ship Across India Through Courier And Logistics Partners.

Spiritual & Vastu Disclaimer

Information Provided On Our Website About Crystals, Spiritual Products, Energy, And Vastu Is Provided For General, Informational, Traditional, Or Spiritual Purposes.

Our Products And Related Information Are Not Medical, Legal, Financial, Or Professional Advice And Are Not Intended To Diagnose, Treat, Cure, Or Prevent Any Disease Or Medical Condition.

We Do Not Guarantee Any Particular Personal, Financial, Health, Relationship, Or Other Outcome From The Use Of Our Products.

Website Use

You Agree Not To Misuse This Website, Attempt To Gain Unauthorised Access, Interfere With Website Operations, Or Use The Website For Any Unlawful Purpose.

Limitation Of Liability

To The Maximum Extent Permitted By Applicable Law, Pavitraam Crystal Gems Will Not Be Responsible For Indirect, Incidental, Special, Or Consequential Losses Arising From The Use Of The Website Or Products.

Nothing In These Terms Excludes Any Liability Or Consumer Right That Cannot Lawfully Be Excluded Or Restricted.

Governing Law

These Terms Are Governed By The Laws Of India.

Any Dispute Will Be Subject To The Jurisdiction Of The Competent Courts Having Jurisdiction Over Our Registered Business Location, Subject To Applicable Consumer Laws.

Grievance Redressal

Grievance Officer: Veikraant Chouhan

Designation: Proprietor & Grievance Officer

Email: pavitraamcrystalgems@gmail.com

Phone: 7517906555

Customers May Contact The Grievance Officer For Consumer Complaints, Order Issues, Payment Issues, Delivery Issues, Or Other Grievances.

Contact Us

PAVITRAAM CRYSTAL GEMS